Get in Touch With Us

Have a question about how we rate sweepstakes casinos, spotted something that needs updating, or just want to share feedback? This page explains how to reach the Sweepstakes Casinos team and what happens once your message lands with us.

How to Reach Us

Email is the most reliable way to contact us. Write to [email protected] and a member of our editorial team will read your message personally — we do not rely on automated replies to stand in for a real answer. We aim to respond within a couple of working days, though busier periods can push that out slightly.

Telling us the nature of your enquiry in the subject line or opening sentence helps us route it to the right person faster, especially if it relates to a specific operator such as Spinblitz, Crown Coins, Lone Star, or any other platform we cover.

What You Can Get in Touch About

• Questions about how sweepstakes casinos work — If the dual-currency model, Sweeps Coin redemption, or the difference between Gold Coins and promotional entries isn't clear, ask us directly.
• Corrections and fact-checks — Welcome offers, eligible states, and redemption terms change often. If you notice something on our site that looks out of date, we want to know so we can verify and correct it.
• Feedback on our editorial ratings — Our rankings, including how we approach game variety and reward pacing across platforms, are open to reader scrutiny. If you disagree with something or think we've missed a factor worth weighing, tell us.
• State availability queries — Since eligibility varies by state and operators can change which states they serve, readers often write in to ask about their specific location. We can point you toward what to check, though we cannot confirm legal status on an operator's behalf.
• Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible play concerns — If you or someone you know wants guidance around healthy play habits, mention this in your message and we will point you toward appropriate resources.

What to Include for a Faster Reply

A short amount of detail saves back-and-forth. If your question concerns a specific site, let us know which one, what page you were reading, and roughly when you noticed the issue. If you're asking about eligibility or redemption thresholds, mentioning your state helps us give a more useful, general answer — though we always recommend confirming the specifics directly with the operator's own terms, since these differ by platform and can change without much notice.

What We Can't Help With

We're a comparison and review resource, not the sweepstakes operators themselves. That means we can't process account verification, issue redemptions, resolve login issues, or access anyone's account. For anything account-specific — identity checks, prize redemption status, or payment questions — you'll need to contact the operator's own support team directly through the platform in question. Similarly, we don't offer legal advice on whether a particular site is permitted in your state; we can only point you toward what to check, since availability varies and laws change. If you're comparing options and want a starting point, our list of Best Non GamStop Casinos 2026 may also be useful context.

Our Approach to Reader Messages

Every message is read by a real person on our team, not filtered through a bot. We take accuracy seriously across everything we publish about social casino platforms, sweeps coin structures, and welcome offers, and reader input is a genuine part of how we keep that accurate. If something we've written affected your understanding of an offer or a state restriction, positively or negatively, we'd rather hear about it than have it sit uncorrected.

Thanks for taking the time to reach out. We look forward to your message.